Returns & Exchanges

At SkinShop, we want you to love your glow; if a product isn't right for your skin, you can return it within 30 days of delivery for a full refund or exchange. Please ensure items are lightly used or unopened to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the skincare products in their original packaging to prevent damage during transit, ensuring all caps are tightly sealed.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.